Viya Announces Carnival Closings
St. Thomas, St. John and St. Croix USVI ? April 27, 2017
The Viya team offers Carnival well wishes to the people of the U.S. Virgin Islands during the 65th Anniversary Celebration and announces the holiday schedule for its operations. Viya, formerly Innovative and Choice Wireless, the largest telecommunications provider in the US Virgin islands, with a full suite of services, recently merged and became an exciting new communications and entertainment company.
Viyas Customer Experience Centers at Tutu Park on St. Thomas; Estate Diamond and the Sunshine Mall on St. Croix and the Retail Store at the Marketplace on St. John will be closed on Friday, April 28, 2017 and Saturday, April 29, 2017 in observance of the Childrens Parade and the Adults Parade, respectively.
All Viya offices will resume normal business hours on Monday, May 1, 2017.
For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours of operation will be 8:00 a.m. to 5:00 p.m. from Monday through Friday and on Saturdays, Sundays and holidays from 8:00 a.m. to 4:00 p.m. Customers utilizing wireless phones to reach the Service Center should call (340) 778-1742. Please have available the telephone number, statement number, address, description of problem and brief directions.
For assistance with high-speed data/Internet service, customers should call (340) 777-Viya or call (340) 714-3700 directly for technical support assistance.
Customer Service is also available for wireless customers directly at (340) 777-8899.