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Tropical Storm Update

Viya’s Offices Will Close Early Due To The Pending Tropical StormSt. Thomas, St. John and St. Croix, USVI – July 29, 2020 In anticipation of the arrival of the anticipated ninth named storm of the 2020 Hurricane Season, Viya’s operations throughout the Territory, will close at 12:00 p.m. today. Viya continues to advise its employees […]

New Update on Doing Business with Viya

  March 31, 2020 Viya, the leading telecommunications provider in the US Virgin Islands, is committed to keeping customers connected in the wake of the COVID-19 pandemic.  The safety of our employees and our customers remain our highest priority during this time. We recognize this is a challenging time for all, and remain deeply committed […]

Message to Viya Customers in Response to COVID-19

  Dear Viya Customers, As a valued customer, we want to share our efforts related to the impact of coronavirus -COVID-19- and how it is disrupting so much of our daily lives, as it is an unprecedented event. We understand the importance of the services we deliver to you and to your business. You trust […]

Viya Announces Discounted Internet Service To Ensure Connectivity In The Face Of The Coronavirus Pandemic

Viya, the leading telecommunications provider in the U.S. Virgin Islands, recognizes that the pandemic may have broader economic impacts in the Territory, therefore, Viya is instituting the following measures to help our customers through these challenging times: Waiving installation fees for all new high-speed internet customers through the end of April. Waiving late fees on […]

Important Notice to Viya Customers

St. Thomas, St. John, St. Croix USVI – March 2, 2020 Viya, the leading telecommunications company serving the USVI, continues to focus on providing our valued customers with the best service at affordable prices. Our broadband Internet speeds are unparalleled, and our installation fees are at least 50% less than our direct competitors. We are […]

Import Announcement Regarding Viya Cable TV

Viya Announces Cable TV Rate Increase Effective May 1, 2019 St. Thomas, St. John, St. Croix USVI – March 31, 2019 Following our extensive negotiations with content providers over the past two years and, in particular, the negotiation earlier this year, it has become necessary to make changes to our TV packages. The acquisition of […]

Viya Customers Experience Service Outage in St Croix due to Fiber Cut

Viya Customers Experience Service Outages In St. Croix Due To Fiber Cut St. Thomas, St. John and St. Croix, USVI – November 13, 2018 Viya customers in St. Croix are experiencing high-speed data service, long distance and Cable TV outages due to a fiber cut in Frederiksted. Viya’s fiber on St. Croix was accidentally cut […]

Viya’s Lifeline Recertification Notice To Customers

St. Thomas, St. John and St. Croix USVI – May 14, 2018 Viya reminds Lifeline customers that they should be aware of their recertification date to ensure that they retain their current service and to avoid disconnection. Recertification of some customers is due before May 31, 2018. For landline Lifeline customers, please refer to the […]