Get help
 

Rebecca Waterfall

New Update on Doing Business with Viya

  March 31, 2020 Viya, the leading telecommunications provider in the US Virgin Islands, is committed to keeping customers connected in the wake of the COVID-19 pandemic.  The safety of our employees and our customers remain our highest priority during this time. We recognize this is a challenging time for all, and remain deeply committed […]

Message to Viya Customers in Response to COVID-19

  Dear Viya Customers, As a valued customer, we want to share our efforts related to the impact of coronavirus -COVID-19- and how it is disrupting so much of our daily lives, as it is an unprecedented event. We understand the importance of the services we deliver to you and to your business. You trust […]

Viya Announces Discounted Internet Service To Ensure Connectivity In The Face Of The Coronavirus Pandemic

Viya, the leading telecommunications provider in the U.S. Virgin Islands, recognizes that the pandemic may have broader economic impacts in the Territory, therefore, Viya is instituting the following measures to help our customers through these challenging times: Waiving installation fees for all new high-speed internet customers through the end of April. Waiving late fees on […]

Import Announcement Regarding Viya Cable TV

Viya Announces Cable TV Rate Increase Effective May 1, 2019 St. Thomas, St. John, St. Croix USVI – March 31, 2019 Following our extensive negotiations with content providers over the past two years and, in particular, the negotiation earlier this year, it has become necessary to make changes to our TV packages. The acquisition of […]

St. Croix Ready-Area Update

Over the Holiday weekend our construction crews worked to restore connectivity to Nodes CST024 and CST053 in St. Croix. These nodes service the Sion Farm and Herman Hill areas. Customers in these nodes can expect to see Viya crews in the area replacing the end line (referred to as the ‘drop’) to their business or […]

No updates

Why have we not seen a restoration plan or report? I understand it will take time, however, please provide some kind of update.

Alcatel Shine Lite Hotspot Directions

Step – 1: Tap your Alcatel Shine Lite mobile home screen and touch settings. Now touch more settings > tethering and  portable hotspot. Step-2: Tap the slider next to portable wifi hotspot to turn on feature. Tap accept to continue. Step-3: When you use hotspot on your Alcatel Shine Lite mobile you need to disconnect your current […]

Blu Advance 4.0 Hotspot Directions

1. Before you start If you are not connected to a Wi-Fi or local network and want to use the Internet on your computer or any other Wi-Fi compatible device, you can use your phone as a modem. This guide shows with a few easy steps how to establish an Internet connection between your phone and […]

Alcatel Shine Lite Hotspot Directions

Step – 1: Tap your Alcatel Shine Lite mobile home screen and touch settings. Now touch a more setting tethering and portable hotspot. Step-2: Tap the slider next to portable wifi hotspot to turn in feature. Tap accept to continue. Step-3: When you are use hotspot in your Alcatel Shine Lite mobile you need to disconnect […]

Alcatel U5 Hotspot Directions

Before you start If you are not connected to a Wi-Fi or local network and want to use the Internet on your computer or any other Wi-Fi compatible device, you can use your phone as a modem. This guide shows with a few easy steps how to establish an Internet connection between your phone and […]

1/212