Acceptable Use Policy

VIYA offers its customers and users the means to acquire and disseminate information utilizing the Internet. Because of the nature of the Internet, VIYA reserves the right to take certain preventative or corrective actions to protect its network, its customers, and users, which are outlined in this Acceptable Use Policy (Policy). This Policy, including the following list of Prohibited Activities, outlines certain terms to which VIYAs customers and other users are expected to adhere. The Policy is intended as a guide to the obligations of customers and other users of VIYAs services, and VIYA may revise this Policy from time to time, without notice.
Prohibited Uses of VIYA Systems and Services:

  1. Transmission, distribution or storage of any material in violation of any applicable law or regulation. This includes, without limitation, any material that infringes or misappropriates the intellectual property of others, including copyrights, trademarks, service marks, trade secrets, or other intellectual property used without proper authorization, and material that is obscene, defamatory, abusive, harassing, threatening, or violates export control laws.
  2. The sending of any form of Unsolicited Bulk Email (“UBE” or “spam”), Internet viruses, worms, Trojan horses, pinging, flooding, mail-bombing, or denial of service attacks utilizing VIYAs network. Likewise, the sending of these materials from another service provider advertising a web site, email address or utilizing any resource hosted on VIYA’s servers, is prohibited. VIYA accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy.
  3. Subscribing email addresses to any mailing list without the consent of the email address owner.
  4. Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
  5. Advertising, transmitting, or otherwise making available any software, program, product, or service that violates this Policy, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, Internet viruses, worms, Trojan horses, pinging, flooding, mail-bombing, or denial of service attacks.
  6. Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at
  7. Accessing illegally, or without authorization, computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individuals system. This includes any activity that might be used as a precursor to such conduct, including a port scan, stealth scan, or other information gathering activity.
  8. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.
  9. Using VIYA’s services to interfere with the use of the VIYA network by other customers or authorized users.
  10. Engaging in any activity that is determined to be illegal, including advertising, transmitting, or otherwise making available Ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.
    Customer Responsibility for Customer’s Users

Each VIYA customer is responsible for the activities of its users, and, by accepting service from VIYA, customer agrees that its users are subject to and will abide by this Policy. If a customer or its user violates this Policy, VIYA reserves the right to terminate the customers service or take action to stop the customer or its user from violating this Policy as VIYA deems appropriate, without notice.

VIYA may temporarily suspend traffic to and from a customers IP address in the event of a (a) denial of service attack, (b) botnet, (c) propagation of computer viruses or other programs, (d) malicious and premeditated congestion of VIYAs network, (e) falsification of the identity of packages and messages (including modification of the heading of TCP/IP packages, electronic mail messages and message), or (f) other similar attacks on VIYAs network or customers, in each case originating from or directed towards an IP address of customer or its user and posing a threat of material harm to VIYAs network or customers.
Last updated: 4/18/2017