Viya Extends Office & Cashier Hours

Viya’s Extended Hours Of Operations Includes Additional Cashier Hours

St. Thomas, St. John and St. Croix USVI – May 24, 2017
On April 18, 2017, Innovative and Choice Wireless, the largest telecommunications provider in the US Virgin islands, with a full suite of telecommunications services merged and became an exciting new company: Viya.

In an effort to further promote the customer-centric model at the Customer Experience Center, Viya extended its operational hours on May 1, 2017. Viya’s Customer Experience Centers at Tutu Park in St. Thomas and at Estate Diamond in St. Croix are now open 8:00 a.m. to 6:00 p.m., Monday through Friday and on Saturdays 8:00 a.m. to 5:00 p.m. At the St. John office located at the Marketplace, operational hours are Monday to Friday 8:30 a.m. to 4:00 p.m. At the Customer Experience Center Viya subscribers can obtain information on products and services, make changes to their account and address other operational matters. Customers may call Customer Care at (340) 777-Viya.
Effective immediately, cashiers will now be available Monday to Saturday from 8:00 a.m. to 3:00 p.m. at the Tutu Park and Estate Diamond Customer Experience Centers. Viya welcomes cash payments at the Customer Experience Center and takes this opportunity to remind customers of the additional eight (8) payment options that are available for the customer’s convenience:

  • Pay-by-Phone – Call 340-774-2PAY (2729) 24 hours a day from anywhere at any time.
  • Pay Online – Use your computer, tablet or cell phone to set up an account and pay your bills on line 24 hours a day at www.viya.vi.
  • Pay at a Bank- Pay at any Banco Popular, First Bank, Scotia Bank or Bank of St. Croix branches in the territory.
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