Ways to Pay

Choose the way you pay, ONLINE or BY PHONE.

PAY ONLINE

Innovative customers can pay online at your convenience anytime day or night.
CLICK HERE TO LOGIN

 

Choice customers can pay online at your convenience anytime day or night.
CLICK HERE TO LOGIN

PAY BY PHONE

Easy to Use and FREE
Call 340.774.2PAY (2729)

You will need your statement number and the last 4 digits of the primary account holder’s social security number.

The easy to use instructions will have your bill paid in no time.? The automated Pay-By-Phone service is available 24 hours a day and can be accessed from anywhere in the world. If a service is disconnected for non-payment, service is automatically reconnected when the past-due balance is paid in full.

PREPAID PHONE

Need more minutes? No problem CLICK HERE TO TOP UP YOUR PHONE

IN-STORE VISIT

Cashier window hours are:

  • Monday and Friday mornings 8:30AM to Noon
  • Wednesday afternoons 1:00PM to 4:00PM

Or you can choose from one of the following:

PAY AT THE BANK

Pay at any Banco Popular, FirstBank, Scotiabank or Bank of St. Croix branch in the territory.

PAY BY MAIL

Mail the payment to the address indicated on the statement stub using the remittance envelope provided.

PAY BY DROP BOX

Customers may continue to use our payment drop box to drop off checks and money orders for payment. Payments deposited after 4:00 p.m. will be processed the following day. The payment drop box can be found along the outside wall of each business office location: Tutu Park on St. Thomas, The Marketplace on St. John and Sunny Isle on St. Croix.

PAY USING AUTO-PAY

Save time by having your monthly bills automatically charged to your credit card. No hassles, no standing in lines, no late fees and no service disconnections.

— Instructions for Previous Innovative Customers Only —

Click here to login and choose your statement then choose Pay Bill from the menu. Choose one of the two options at the bottom of the screen. Auto Payments using Credit Card or Checking/Savings recurring payments.